Thank you for your Purchase!
Even though we are the Canadian Distributors for Mindplace we will sell and ship to the U.S.A. as well as Canada.
For Canadian Shipments, we normally ship via Canada Post and you can normally expect to have your product arrive within a week (for most locations).
U.S. Shipments are shipped from Mindplace USA
For Canadian Shipments, we normally ship via Canada Post and you can normally expect to have your product arrive within a week (for most locations).
U.S. Shipments are shipped from Mindplace USA
A receipt has been e-mailed to you
Return Information
If you wish to return your product for any reason, please contact us first for an RMA number. Any product returns without an RMA number will be refused.
To obtain your RMA number, please email andy@mindplacesupport.com .
Technical Support
If you have any questions, concerns or problems with the operation of your machine, please go to the Mindplace Support Site/Forum first.
If you are unable to find the answer you are looking for on the forum, you can send an email to our technical support team.
If you are unable to find the answer you are looking for on the forum, you can send an email to our technical support team.
Warranty Information
Your products come with a two year limited warranty against any manufacturing defects. Any defective parts will be repaired or replaced free of charge (exclusive of shipping costs) during that two year period. Damage caused by a purchaser's misuse or accident, fire, flood or natural disaster is not covered by the limited warranty.
When returning your product to the Manufacturer, purchaser must contact manufacturer (see returns above) for a Return Manufacturer Authorization (RMA) number before returning the unit for any reason.
When returning your product to the Manufacturer, purchaser must contact manufacturer (see returns above) for a Return Manufacturer Authorization (RMA) number before returning the unit for any reason.
